Please call 1-800-667-9300 and one of our International Sales Consultants will be happy to assist you. Click here to order online by credit card today.
How do I renew my SafetySmart Online subscription?
If you are subscriber to SafetySmart Online Professional, you can renew quickly and easily by clicking here. SafetySmart Online Enterprise customers can renew by calling our Account Team at 1-800-667-9300.
What other products does Bongarde offer?
For a complete catalog of all our safety and compliance material, plus online specials, please visit www.safetysmart.com.
I am a Safety Consultant or Insurance Company interested in licensing SafetySmart Online to use with my client companies. Whom do I contact for Commercial licenses?
Please contact our Sales Department at 1-800-667-9300 or sales@bongarde.com, and ask to speak with one of our Commercial Sales Consultants.
Whom do I contact with a question about my subscription?
Please contact Customer Service using one of the methods below, or contact your International Sales Consultant.
Email: customerservice@bongarde.com
Toll Free: 1-800-667-9300 (available 9:00 AM to 7:00 PM EST)
Phone outside the US and Canada: 250-493-2200
Fax: 250-493-1970
Technical Support
Whom do I contact if I lost my user name or pass code?
Please contact your company’s Administrator or call your Bongarde International Sales Consultant at 1-800-667-9300 or customerservice@bongarde.com .
Whom do I contact with other technical issues?
For all other technical issues, you can contact our Technical Support Department. We will acknowledge and, when possible, resolve all inquiries within one business day. Email responses will include a contact name and case number. We will inform you within one business day if the issue requires further investigation. Click Here for Tech Support.
How do I synchronize an audio file to its accompanying PowerPoint? General Notes:
You need to have the PowerPoint ® program on your computer. The viewer will not allow you to edit the
PowerPoint ® program.
Step 1: Locate File & Save File
Click on the desired Safety Training topic (eg, Food Safety) from the list of topics and scroll down the results to find the desired Safety Talk.
Right click on the icon for the PowerPoint ® presentation for that Safety Talk and choose "Save Target as" and save the file to your Desktop (you may wish to create a folder to put your working files in). If the Safety Talk has a PowerPoint ® presentation, presentations ending in .pps have embedded audio, and presentations ending in .ppt do not have embedded audio. A dialogue box will then pop up asking you where to save it.
After you save the file, the downloading box will show, but only for a few seconds, so you have to watch carefully.
Step 2: Adding Audio to PowerPoint ®
If you use PowerPoint ® 2002/XP or PowerPoint ® 2003 follow these instructions. For PowerPoint ®
2000/PowerPoint ® 97 Click Here.
Go to the slide where you want the sound to begin playing:
Choose Insert, Movies and Sounds from file. then click Sound From File to insert the sound. Click OK to insert file. Choose automatically. If this step doesn't appear or if you are not asked this, don't worry, the next steps will let you set that (or double-check the settings if you were asked and said yes). If you don't want the sound icon to appear in the slide show, drag it just off the slide (looks like the speaker
icon in the purple circle). Right-click the sound's icon and pick Custom Animation from the popup menu. The Custom Animation pane will open and your sound file should be listed. Click the arrow directly to the right of the sound icon to pull down the various options.
Select Effect Options, and on the Effects tab, click the radio button beside Stop Playing after XXX slides. Put 999 in the box so the track will play throughout all your slides, even if you go back and forth among slides. PPT considers each transition a "slide," so you want to put a large number in there. Now check the settings in the Timing tab. To play automatically, the timing should be set to Start After Previous with a 0-second delay.Click OK to close the dialog box.
Instructions for PowerPoint 2000 and PowerPoint 97 ® (similar to 2000)
Go to the slide where you want the sound to begin playing
Choose Insert, Movies and Sounds, then click Sound From File to insert the sound. If you don't want the sound icon to appear in the slide show, drag it just off the slide.
Right-click the sound's icon and pick Custom Animation from the popup menu.
Click the Multimedia Settings tab and make certain that the object is selected.
Click to put a checkmark next to Play using animation order.
Click to select Continue slide show. This tells PowerPoint ® NOT to stop playing the sound when you move to the next slide.
Under Stop Playing, click After and dial in the number of slides you'd like the sound to play through. If you
want the sound to continue through the end of the presentation, dial in a really big number.
That's all there is to it. Your sound will now continue as you click through the presentation.
What are the recommended technical requirements for SafetySmart Online?
The recommended browsers are Internet Explorer 6.0 or 7.0, Firefox 2.0, and Safari 2.0, and the recommended minimum screen resolution is 1024 x 768.
Can I customize the SafetySmart Online website?
Companies that license the Enterprise version of SafetySmart Online can ask their International Sales Consultant or customer service for an Administrator account to customize the website. Each Enterprise subscription is entitled to one Administrator account. Through an Administrator account, companies can insert their company logo, schedule company Safety Meetings on the Safety Calendar, and add custom content to their home page and category pages. If you have an Administrator account and would like instructions on customizing the SafetySmart Online website, or if you would like to upgrade your subscription to an Enterprise account, please contact your International Sales Consultant at sales@bongarde.com.
What if my printer shoots out an extra page with very little text on it when I am printing from SafetySmart Online?
That is a problem with the setting in your web browser. If you are using Internet Explorer, for example, you need to click on the little arrow beside the picture of the printer. Then click on print preview. Along the top of the page click on the second arrow and choose "shrink to fit." This should clear up the problem of that extra page.
My video isn't clear. How do I make it look better?
Your video may lack clarity because your settings need to be adjusted. To ensure you have the correct settings follow these steps:
Open the video and pause it.
With your cursor over the video, right click and select Options.
Under the Performance Tab select the Advanced button.
Make sure you have the following checked off.
Click apply and close the Options window.
Restart the video.
Editorial
Who creates and reviews the content in SafetySmart Online?
All the content in SafetySmart Online is created and reviewed by safety professionals. Our Safety Talks and Safety Awareness Content are written and illustrated to reflect the best practices in safety training and adult learning.
Where can I sign up for the SafetySmart Online Subscriber ezine and when can I expect to receive it?
You can sign up for the ezine by logging into SafetySmart Online and using the sign-up form on the home page. The subscriber ezine is emailed each Wednesday.
Can I customize the content in SafetySmart Online?
Subscribers can customize the content to fit the needs of their business, as long as you do not remove or alter Bongarde's copyright notices or other means of identification or disclaimers as they appear in SafetySmart Online.
Do you have a recommended Calendar of Safety Meetings using the content in SafetySmart Online?
Our Editorial Staff has put together the following optional list of monthly topics to guide you in your safety planning.
January: Fall Prevention February: Wellness March: Chemical Safety April: Machine Hazards May: Ergonomics June: Personal Protective Equipment July: Materials Handling August: Electrical Safety September: Emergency Preparedness October: Fire Safety November: Workplace Violence December: Driving
SafetySmart Online eLearning
Engaging, effective and easy!
Train employees in multiple locations more easily and consistently, without the high training, travel, or staffing costs often associated with in-person training.
With a library of over 150 safety and HR titles, and a powerful, easy-to-use- learning management system, eLearning from SafetySmart Online allows you to manage thousands of learners from a single web browser.
Engagingcourses ensure your training programs are relevant and professional, with dynamic Flash™-based animations, high-definition video, and studio-produced audio narrations that ensure at least one learner interaction for every three frames.
Effective content focuses on specific competencies for employees to practice on the job, not just how to pass a test or answer quiz questions. This practical approach means that when your employees complete training they are ready to use the skills they’ve learned.
An easy-to-use learning management system makes administration and reporting simple for anyone. Load employees, create learner groups, assign courses, and report on performance.
Meanwhile, your participants quickly find the learning assigned to them and can review their training history. There are no complex interfaces to figure out and no up-front investments in complex computer systems.
Best of all, like everything else in SafetySmart Online, you can combine eLearning together with in-person training and awareness tools to create a rock-solid safety training program.
PRODUCTS
